Oydin

Customer service representative with 2 years experience in Dubai

Effectively assisted customers and provided complete and accurate information

Managed customer service desk and handled customer issues in a professional manner to achieve service standards

Responsibility for promoting ongoing promotions and giving enough information about it to the customer and encouraging enrollment of the shoppers

Delivered sales pitch about mortgage, golden visa, resale    

Sourced and pre-qualified leads and identified new business opportunities by dialing outbound calls to build partnerships and achieve sales quota

Assisted colleagues in handling escalated customer queries efficiently,