Owunnachika Sylvia

I am a dedicated customer service/Virtual assistant/Telemarketing Expert with [3] years of professional experience delivering high-quality work across various industries. Throughout my career, I have had the privilege of working with renowned companies such as [Patricia beverage store, BB Beauty and cosmetic store, Sylvia thrift store and Picasso. ai] and collaborating with clients in [Beauty, fashion , food, health care and technology industries].

I specialize in Customer service, scheduling, and telemarketing/cold calling, with a focus on attending to customers with empathy, troubleshoot to help them which would make them return for more service thereby increasing our conversion and retention rate as a company. Scheduling appointments and managing my clients calendar to suit thier need and ease work load on them. Engaging with leads through cold calling, making them find my product interesting, and following them up ensuring that the final result meets my employer's expectations and drives business success.

Over the years, I’ve consistently delivered projects on time and within budget, while building strong, long-term relationships with my clients. I'm passionate about staying up-to-date with the latest industry trends and technologies, which allows me to offer innovative solutions tailored to each project.

Send me a message let's get the job done!