Over 6 years of experience as a customer service representative.
4 years experience as an exceptional and most sorted General virtual assistant.
2 years of experience as a Lead generation/ cold calling and inbound/outbound calls expert.
I excel in delivering quality services, and assistance to customers, helping my clients retain customers and grow their businesses. I ensure the company is well represented by proffering solutions, answering phone calls, replying to emails, and troubleshooting when the need arise.
In those 6 years of experience, I have successfully and independently handled, lead generation, cold calling, inbound and outbound call, appointment setting/ scheduling, email management, project management, data entry, event and meeting scheduling, travel logistics,etc. As a result of my hard work and lot of research, I was made a role model, trained newly employed staff, and frequently scheduled training for the old staff.
My search for job stability, improvement and continous learning keep me pushing forward.
you can rely on my integrity to deliver an excellent result.