Oupa Bereta

Oupa Bereta Johannesburg • - •-• linkedin.com/in/http: Business Development Manager Experienced business development manager with over 10 years in channel sales, key account management, and business development. Proven track record of increasing customer retention by X% and exceeding sales targets. Successfully managed a portfolio of accounts across multiple African countries. In x years, consistently generated new business opportunities and fostered strong client relationships. WORK EXPERIENCE Giesecke Africa 11/2022 - 03/2023 Devrient Mobile Security, Africa Business Development Manager Africa • Role involves hunting for new business and retaining existing business in Mobile Security Technologies in EMEA • Looking after Mobile Network Operators in Africa including Tanzania, Malawi, Lesotho, Chad, South • • • • • • • • • • • • • • • • • Africa, Swaziland, Congo, and Burundi Built and maintained relationships with key stakeholders to ensure customer satisfaction and loyalty Selling sim cards and IoT Solutions to Telecoms Networks Create new business opportunities Generate sales for a portfolio of accounts and exceed the company's sales target Establish budgets with the client and company Engage with clients on annual and quarterly forecasting Manage forecast on a weekly basis ensuring current and future productions Creating quotations and PO management Engaging with factories on productions, schedule, and freight Working closely with the IoT manager on client offerings Coordinating and arranging client presentations on IoT product Arranging client technical qualifications with Technical Team Manage and support current accounts Up-selling on existing accounts Manage and solve conflicts with clients Interact/coordinate with sales team and other staff members in other departments working on the same account Reason for leaving Resignation MTN South Africa Provincial Channel Account Manager • • • • • • • 06/2022 - 11/2022 Nelspruit I head Provincial Partnerships and Channel business for MTN Business in the Mpumalanga province Looking after reseller and white labelers To help improve their bottom line by bringing technology and support to the province Managed a team of X account managers to ensure successful delivery of services and customer satisfaction Coordinated account activities between clients and internal departments, resulting in a X% increase in customer retention Developed and managed a team of account managers to ensure adherence to SLAs and customer service goals Reason for leaving Resignation Headhunted by Giesecke+Devrient Mobile Security, Africa Liquid Intelligent Solutions Key Account Manager 09/2019 - 08/2020 Johannesburg • Generated weekly and monthly reports outlining key customer and sales metrics, allowing for informed • • • • • • • • • • • decision-making Resolved customer issues and complaints in a timely and professional manner, resulting in increased customer satisfaction Conducted market research to identify industry trends and competitive advantages, allowing for informed decision-making Establish and maintain a professional relationship with clients Coordinate with various teams so that the customer's expectations are met Continue their assessment of a client's needs and business objectives Help develop initiatives to increase customer satisfaction and retention Assist all teams to meet financial targets and growth objectives Help management with company-wide strategic planning Upsell a company's services and solutions Manage a client's projects from beginning to end Take a client's requirements and assist with plans to meet those Altron Nexus Business Development Manager 07/2017 - 04/2019 Johannesburg • Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training, and support • Build a mutually beneficial business relations where I assist them in achieving set targets • Manage sales orders and provide status to partners and/or manager Mothetho Group (PTY) Senior Account Executive 03/2017 - 06/2017 Johannesburg • Managing a channel relations with Seacom • Meeting potential Seacom clients • Reason for leaving Company closed down Labournet Payroll Solutions Channel Sales Executive • • • • • • • • 04/2016 - 02/2017 Johannesburg Recruit and develop new channel partners exposing them to Labournet products and services Farm existing partner and manage their account plan and help them increase their revenue Acquiring new business by recognizing prospects and selling to them Manage sales orders and provide status to line manager Maintain a great relationship with the client and constantly give them feedback on existing orders and follow-ups Arrange training for payroll admins on new updates on the payroll Respond efficiently to inquiries on products and services, responding with appropriate information Sale management and customer service across the entire Gauteng province Prodata Channel Sales Specialist 02/2015 - 03/2016 Randburg • Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training, and support • Manage sales orders and provide status to partners and/or manager • Create systems and procedures to streamline partner management • Respond efficiently to inquiries for Prodata products and services and respond with appropriate • information Contact potential clients to understand and quantify their requirements and budgets, and sell the advantages of Prodata's products and services • Partner management in South Africa, Botswana, Ghana, DRC, Nigeria, Namibia, Swaziland, Mozambique • etc Reason for leaving Resignation Headhunted by LabourNet Mweb Business Accounts Manager Smartcom Call Centre Sales Team Leader Lifestyle Financial Service Sales Consultant O'Keeffe & Swartz Consultants Call Centre Sales Consultant 07/2012 - 08/2014 Randburg 04/2011 - 05/2012 Midrand, Johannesburg 03/2010 - 03/2011 Johannesburg CBD 07/2007 - 10/2008 Randburg, Johannesburg EDUCATION High school diploma Ratlhagana High School Solution Sales Selling in School Solution Selling School 101 Stratham Bryce International Johannesburg Complex Solution Sales Location in Selling School Complex Solution Stratham Bryce International Johannesburg Pankop CERTIFICATIONS ShoreTel Contact Center Solution v9 ShoreTel University Certification Customer Service Representative The Voice Clinic Sales Fundamentals Blazing Moon AWARDS & SCHOLARSHIPS Best Newcomer Mweb Business Top Sales Account Manager of the month Mweb Business VOLUNTEERING & LEADERSHIP Love Life Ground Breaker Pankop Village SKILLS Afrikaans, Business ​Development, Client ​Management, Cold ​Calling, CRM ​Software, Customer ​Relationship ​ Management, English, Gmail, IoT ​Solutions ​Sales, Management ​Consulting, Market ​Research, Microsoft ​ Office, Microsoft ​Power ​Point, Payroll, Sales ​Management, Setswana, Strategic ​Partnerships, Team ​ Leadership