Otuka Chizoba

I am an accomplished Executive Administrative Assistant with over 5 years of experience in optimizing administrative functions and supporting executive leadership. I specialize in orchestrating complex schedules, facilitating communication, and maintaining confidentiality, with a proven track record of improving organizational efficiency and cross-functional collaboration. My commitment to excellence and organizational skills have been instrumental in achieving significant improvements in various roles across diverse industries.

Virtual Administrative Assistant | Freelancer

As a Virtual Administrative Assistant, I have managed calendars and scheduled appointments for multiple team members, leading to enhanced organization and timely task completion. I created and maintained an electronic filing system that streamlined workflows and improved efficiency. My role involved conducting research, compiling data for decision-making processes, and coordinating virtual meetings and conferences, ensuring seamless communication and collaboration among remote teams.

E-Commerce Manager | VivaEmpower

As an E-Commerce Manager, I led a transformation of the website interface, increasing user engagement by 25% through interactive features and AR try-on tools. I implemented advanced inventory tracking, reducing stock outs by 30% and overstock by 20%. My efforts in streamlining customer service decreased response time by 15% and boosted customer satisfaction by 20%. Utilizing analytics tools for strategic decision-making, I achieved a 10% increase in conversion rates and a 15% growth in average order value.

Virtual Human Resource Manager | Lyte Express Logistics

In this position, I orchestrated targeted recruitment efforts that reduced time-to-hire by 20% and elevated candidate quality. I collaborated with managers to streamline processes, optimizing talent acquisition efficiency. I implemented a comprehensive onboarding process, achieving a 95% satisfaction rate, and pioneered talent development initiatives that improved employee engagement by 25%. My innovative total rewards strategies contributed to a 15% increase in retention.

Social Media Manager & Personal Assistant | Renewed Fertility & Medical Clinic

At Renewed Fertility & Medical Clinic, I orchestrated targeted social media strategies that increased engagement by 30% and drove a 25% rise in patient inquiries. I managed virtual receptionist duties, reducing no-show rates by 25%, and streamlined digital medical records, minimizing errors by 18%. My efforts enhanced administrative efficiency by 20%, from billing processes to file management.

Strengths: Excellent time management, strong communication skills, proficient in technology, organized and detail-oriented, ability to multitask,

My extensive experience and diverse skill set make me a versatile and valuable asset in any administrative, managerial, or strategic role. I am dedicated to leveraging my expertise to drive efficiency, enhance collaboration, and achieve organizational goals.