Otoniel Mendieta

I have a robust background in sales, appointment setting and customer service, showcasing expertise in various sectors such as automotive, healthcare, and technology. I am adept at exceeding performance targets and cultivating positive customer relationships. My communication and persuasion skills shine through my role as an Appointment Setter at different dealerships where I generated interest in vehicles, and at Alliance Health, efficiently managing COVID-19 test appointments.

In my extensive customer service roles at Sitel Nicaragua, I maintained customer satisfaction for renowned brands like Capital One and Toys "R" Us. Additionally, my technical support experience at Concentrix Nicaragua for Microsoft Corp highlights my problem-solving abilities and commitment to customer security.

My skill set includes report preparation, technical support, graphic design, CRM, retail store support, good listening skills, order fulfillment, and sales. This diverse range of skills positions me as a versatile professional capable of thriving in dynamic and challenging environments.