Otokiti Blessing

Through these years working as in various fields as stated in my CV, I have developed a strong knack for communication, problemsolving skill, and making people feel heard. Whether it’s responding to inquiries, handling concerns with patience, or ensuring customers leave every interaction feeling valued, I take pride in delivering friendly, efficient, and solution-driven support. Not only am I open to learning, I am also good with Microsoft Office Suites (Word, Excel, Outlook, etc.) And CRM tools like HubSpot, Zendesk, Slack, etc.

Here’s what I bring to the table:

✅ Strong Communication Skills – Whether it’s email, chat, or phone, I know how to listen actively and respond clearly.

✅ A Customer-First Mindset – I believe in empathy and efficiency—two things every great customer support rep needs.

✅ Quick Learning & Adaptability – New systems, processes, or challenges? I pick things up fast and adapt quickly.

✅ A Positive & Solution-Oriented Attitude – No matter the situation, I stay calm, professional, and focused on finding the best

resolution.