A motivated and highly creative customer service professional and virtual assistant with a background in customer support, data entry, financial management, business and administrative support.
I excel in providing seamless support to customers through various channels, screening and answering phone calls, letters and emails, an expert in managing schedules, setting up appointments, meetings, conferences, travels, data entry and taking notes at meetings.
I adeptly handle inquiries, resolve issues, and ensure customer satisfaction. Additionally,
my virtual assistance skills streamline tasks, enhance efficiency, and contribute to a positive customer experience.
I am knowledgeable in CRM tools such as HubSpot, Zendesk, Slack, and I am also open to learning new CRM tools.
My top priority is to meet and exceed my employers expectations within the stipulated time frame given as well as achieving goals and surpassing targets.
Seeking to leverage my experience and grow in a role deemed fit in your organization.