Otah Favour Ndukwe

OTAH FAVOUR NDUKWE Executive Assistant PROFESSIONAL PROFILE Results-driven Executive & Virtual Assistant with 5+ years of expertise supporting executives and entrepreneurs in fast-paced hospitality and manufacturing industries. Skilled at streamlining operations, managing schedules, and leveraging productivity tools to improve team efficiency. Experienced at handling confidential communications, coordinating projects, and implementing systems that save time and enhance operational workflows. Seeking an Executive Virtual Assistant role to utilize organizational expertise, advanced administrative skills, and project management tools to drive operational success and support business growth. WORK EXPERIENCE Executive Assistant, Epoxy Oilserv Nigeria Ltd. Improved meeting efficiency by preparing 10+ detailed agendas monthly, resulting in better-prepared teams and reducing meeting overruns by 25% Increased task completion rate by 30% by supervising project management via ClickUp, Airtable, and Asana, ensuring timely project delivery. Enhanced communication flow by managing emails and calendars using SaaS tools, reducing scheduling conflicts by 25%. Boosted operational accuracy by preparing and processing invoices, reports, and memos through Google Drive, Dropbox, and Outlook. Organized 20+ travel bookings and created detailed agendas, resulting in smoother trips and better-prepared client engagements. 04/2024 – 06/2025 Remote Executive Assistant & Task Coordinator, GZ Industrial Supplies Streamlined executive calendars and coordinated projects, cutting missed deadlines by 80% and ensuring top-level time optimization. Strengthened project tracking by using Airtable and Notion to monitor deliverables, which improved team accountability and increased on-time delivery rates by 30%. Elevated team productivity by 20% by implementing ClickUp, Slack, and Notion for task organization and prioritization. Strengthened data security and confidentiality when handling sensitive company information. Reduced email backlog by 0% through proactive inbox management and upward communication. 05/2022 – 03/2024 Remote Administrative Assistant, Tikweld Products and Services Increased team efficiency by reducing support resolution time to an average of 3 hours through development of internal knowledge bases. Improved CEO time management by organizing and prioritizing all project deliverables in Notion, ensuring 100% on-time completion. Saved executives 10+ hours weekly by streamlining calendar management, which improved decision-making speed and reduced scheduling conflicts by 30%. Enhanced internal communication by managing 200+ emails weekly, responding within 2 hours, and reducing unnecessary email clutter by 35%. 04/2020 – 05/2022 Remote • • • • • • • • • • • • • • Executive & Administrative Assistant, Tin Industrial Supplies Coordinated 15+ meetings and set 10+ weekly task reminders for 2 senior executives, ensuring 100% alignment with business priorities. Organized 20+ travel bookings and created detailed agendas, resulting in smoother trips and better-prepared client engagements. Accelerated response time for client requests by organizing follow-ups and task recaps, ensuring 95% of pending tasks were resolved within the agreed timeframe. Increased overall task completion rate by 25% by streamlining file management and preparing actionable weekly reports across 3 departments. • 06/2018 – 02/2020 Remote • • • EDUCATION HND, Microbiology, Federal Polytechnic Nekede SKILLS SET Task Prioritization & Time Management Data Entry & Database Management Professional Email Correspondence Follow-ups & Relationship Management Upward Management & Executive Support Problem Solving & Critical Thinking Basic CRM Management Team Collaboration & Coordination LANGUAGES English Fluent Igbo Fluent REFERENCES ON REQUEST CERTIFICATIONS Virtual Assistant, ALX Africa Al Starter Kit, ALX Africa Technical Support Fundamentals, Coursera Mailchimp Email Marketing Masterclass for E-commerce, Udemy Customer Engagement: Problem Solving and Process Controls, Skillsbuild Project Management Fundamentals, Skillsbuild