Osuo Mosomple Karibo

I am a Remote Customer Support & Administrative Specialist with hands-on experience delivering high-quality email, chat, and phone support in remote, time-tracked environments. I support both customer-facing and B2B operations by resolving inquiries efficiently, managing CRM systems accurately, and maintaining organized schedules and follow-ups.

I have experience handling inbound and outbound communication, documenting customer interactions, maintaining clean CRM records, and meeting response time and service level expectations. I am highly detail-oriented, reliable, and comfortable working independently while adhering to established workflows and performance standards.

In addition to customer support, I provide administrative assistance including scheduling, documentation, reporting, and task coordination to support operational efficiency. I adapt quickly to new tools and processes, communicate professionally, and consistently maintain service quality in fast-paced remote roles.

I am well-suited for remote customer support, B2B support, virtual assistant, and administrative support roles.