Osmundo Espinosa Jr

OSMUNDO ESPINOSA JR. BOOKKEEPER EXECUTIVE SUMMARY: I'm a motivated and enthusiastic virtual assistant who specializes in managing social media and bookkeeping. Aiming for excellence to produce outstanding achievements. Every chance I have will never go to waste since your business will flourish as a result of my commitment. SKILLS & EXPERTISE: Bookkeeping Statement Of Account Management Bank Reconciliations Ageing Of AR Bank Feeds Categorization Generating Estimates & Invoices AP Management Management Reporting Purchase Orders & Bills Management Inventory Management Data Entry Social Media Management Customer Service Associate CONTACT INFORMATION: Email:-Website: www.myprofile.ph/osmundoespinosajr ACADEMIC HISTORY: Bachelor Of Science In Business Administration Major In Marketing |- CERTIFICATIONS: Digital Byte Financial Services Internship Program ProVA Bookkeeping In-depth Training ProVA General Virtual Assistant Training CAREER SUMMARY: INTERN BOOKKEEPER Digital Byte Financial Services | 2022 Gone through in-depth hands-on training about bookkeeping and how to effectively utilize Quickbooks. Training included Management of statements of account, bank feeds, inventory, purchase orders, and bills. It also included generating management reports, estimates &n invoices, aging of AR, and bank reconciliations. TRAINEE Pro VA Bookkeeping In-Depth Training | 2022 In-depth training and hands-on training under Pro VA regarding bookkeeping and utilizing Quickbooks. RESOLUTIONS 1 TDCX | 2021 Solved problems that needed Tier 2 representatives through calls, emails, and chats. My role included mediation, decision issuance, advanced customer service, and solving conflicts between hosts and guests. COMMUNITY EDUCATION TDCX | 2021 Answering general questions and inquiries about stay and reservations CUSTOMER SERVICE ASSOCIATE Sitel | 2019 Answered calls and emails as we represent a Financial Institution for various gyms located all throughout America. Calls include gym membership cancellation, transfer of membership, and billing concerns. TECHNICAL SUPPORT REPRESENTATIVE CONCENTRIX | 2017 Took inbound and outbound calls for DISH. My job included answering billing inquiries, payments, and troubleshooting customers' TV, STBs, and DVR.