Osayimwense Charity Edobor

A dedicated virtual assistant who specializes in administrative support, customer service, lead generation, client communication, email communication, personal assistant services, workflow automation, travel planning and CRM management.

with my skills,i help businesses optimize operations, improve efficiency, and scale effectively. With expertise in email management, calendar coordination, data entry, sales support, and task prioritization, i ensure seamless workflow execution.

Whether you need e-commerce support, remote assistance, or help desk solutions, i provide tailored strategies to boost customer satisfaction, streamline communication, and drive business growth. My ability to manage high-volume tasks, prospect outreach, and CRM tools like HubSpot, Zendesk, and Freshdesk makes me a valuable asset for any organization.

✅ WHAT I OFFER

🔹 Administrative Support – Expert in calendar management, email handling, task prioritization, and inbox management, saving businesses up to 30% in scheduling time.

🔹 Customer Service Excellence – Proven track record of 95%+ customer satisfaction ratings in e-commerce and remote support. Skilled in client communication, live chat support, help desk ticketing, and quick query resolution.

Data Entry & CRM Management – Proficient in data entry, spreadsheet organization, CRM management (HubSpot, Zendesk, Freshdesk), and handling large datasets with 100% accuracy and confidentiality.

🔹 Lead Generation & Sales Support – Experienced in prospect outreach, cold emailing, appointment setting, and lead qualification to boost conversions and sales pipeline efficiency.

🔹 Organizational & Operational Efficiency – Strong task prioritization, project coordination, and workflow optimization to reduce inefficiencies and enhance productivity.

Tech-Savvy & Adaptable – Skilled in automation tools (Zapier, Notion), AI chatbots, and data visualization tools (Google Looker Studio, Power BI) to streamline business processes.

🛠 TOOLS & TECHNOLOGIES I MASTER

✔ Project Management – Trello, ClickUp, Monday.com, Asana

✔ CRM Software – Freshdesk, Zendesk, Intercom, HubSpot

✔ Sales Tools – Apollo.io, HubSpot, LinkedIn Sales Navigator

✔ Google Workspace – Google Docs,Sheets, Slides, Calendar, Drive

✔ Scheduling Tools – Picktime, Calendly

✔ Microsoft Office Suite – Word, Excel, PowerPoint.

🚀 RESULTS YOU CAN EXPECT

✔ Optimized operations with enhanced productivity and efficiency.

✔ Increased customer satisfaction through seamless support and communication.

✔ Stronger lead pipeline with targeted outreach and CRM management.

✔ Error-free execution in data handling, reporting, and administrative tasks.

🤝 WHY CHOOSE ME?

✅ 2+ Years of Professional Experience – Expertise across multiple industries, including e-commerce, fintech, and SaaS.

✅ Cost-Effective Solutions – Premium Virtual Assistant services tailored to maximize efficiency at an affordable rate.

✅ Client-Centric Approach – I prioritize understanding your business goals to provide customized solutions for success.

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🔑 My Key Skills:

Virtual Assistance | Executive Support | Customer Service | Sales Support | Lead Generation | Administrative Support | Data Entry | CRM Management | Task Prioritization | Calendar Management | Remote Assistance | Google Workspace | Microsoft Office | Project Management | Affordable VA Services

📩 LET’S CONNECT!

Ready to streamline your business operations with a Virtual Assistant who combines efficiency, precision, and results-driven execution?

📌 Let’s discuss how I can support your business and help you achieve long-term success. Message me today!