Osaro Ojarikreh

With over ten years of experience in customer service, client relations, and technical support, I have perfected the art of delivering top-tier service that keeps customers engaged, satisfied, and coming back. My ability to efficiently manage client interactions across live chat, phone, and email ensures seamless support at all times.

I began my journey at a Telecoms Industry, where I excelled as a Retail Advisor, Customer Service Officer, and Call Center Representative. I handled inbound and outbound calls, email managing, troubleshot internet devices, managed customer databases, and resolved inquiries with precision. Beyond customer support, I played a key role in marketing company products, growing the brand’s social media presence, and ensuring every interaction left a lasting impact.

My expertise in digital engagement expanded where I served as a Client Service Executive and Social Media Manager. There, I leveraged digital platforms to strengthen customer relationships and boost brand visibility.

To stay ahead in the ever-evolving tech landscape, I pursued IT Support Training with Digital Witch Training, gaining proficiency in essential business tools. I mastered CRM platforms like HubSpot and Zendesk as well as project management tools such as Asana, Trello and Zapier. My technical background enables me to optimize customer support systems, streamline workflows, and enhance operational efficiency.

These trainings, combined with my hands-on experience, make me a powerhouse in customer relations and business support

I bring a unique combination of technical expertise, administrative experience, and outstanding customer service skills, ensuring that companies achieve customer success effortlessly. My ability to take initiative, build strong client relationships that drive engagement and retention has consistently delivered outstanding results.

Trust me to not only enhance customer loyalty but also reduce churn rates by at least 12% within my first week! I don’t just meet expectations—I exceed them.*