Osama Anjum

OSAMA ANJUM -, --,- CAREER OBJECTIVE An adaptable and responsible graduate seeking a position in a promising organization that utilize the organizational, and communication skills developed through my involvement with television and promotional work during vacations. I have an extensive work experience in the Media, Advertising, Digital media and IT service industries, giving me varied skills and the ability to work with many different types of people, showing myself to be self-motivated, organized and capable of multi-tasking and working under pressure. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. In short, I am reliable, trustworthy, hardworking and eager to learn. CORE COMPETENCE ADMINISTRATION  Providing administrative services. Providing these services in an effective and efficient manner which will ensure that operations are maintained.  Accurate and thorough utilization of office technology and a practical knowledge of information management, e-mail management and company property protection issues.  Reporting data, corporate presentation. MEDIA PR  Identify press opportunities through evolving issues.  Develop content for dissemination via press releases, social media, websites, and other distribution       channels. Ensure that key messages align with vital business strategies. Serve as the organization’s media liaison and formal spokesperson. Conduct press conferences and briefings. Scan the media marketplace to keep up-to-date on the latest media trends. Build and manage the organization's social media and Public profile and presence. Promote additional projects to support new product launches. MEDIA PLANNING AND BUYING:      Negotiate with media channels to close competitive deals. Appropriately manage the organization’s media budget. Negotiating ad space and time slots with various media outlets Build long-term relationships with Media houses and advertising agencies. Managing the budget to display sponsored content, such as advertisements, promoted posts, or sponsored videos, to a targeted audience on platforms like Facebook, Instagram, X(Twitter), LinkedIn, and others OPERATIONS MANAGEMENT  Supporting the operations team to facilitate backend documentation processed in a timely manner without any cause for complaints from clients’/ business lines.  Following up at regular intervals with the teams handling policy documentation to ensure timely action is taken and fresh documents as specified is obtained well before the expiry dates, if any, of the previous documents held by the company Presentation of company portfolio to clients. CREATIVE CONTENT CREATION:  Lead team of designers, illustrators, and other creative professionals, providing guidance and support to help them achieve their full potential.  Develop and implement creative content that align with Customers brand objectives and resonate with our target audience.  Creating Eye-catching graphics, illustrations, and visual elements that enhance the visual appeal of websites, advertisements, social media posts, and printed materials.  Oversee media pre and post production activities including Editing , filming and coordination. CUSTOMER RELATIONSHIP MANAGEMENT  Interfacing with Individuals/ key influencers amongst the clients for ascertaining requirements, making and giving presentations for showcasing company’s performance.  Ensuring speedy resolution of queries & grievances to maximize origination satisfaction levels.  Maintaining excellent relations with senior officials to generate avenues for delegation in churning better numbers. EXPERIENCE ALDAR FOR EXCHANGE WORKS, NOV 2024- Current MARKETING MANAGER RESPONSIBILITIES  Developing and implementing marketing strategies that align with the company's goals.  Conducting market research to identify trends, opportunities, and competitor activities,  Ensuring the brand's consistency across all marketing materials and campaigns, and enhancing brand       visibility and reputation in the market. Execute, and monitor marketing campaigns to promote exchange services, collaborating with internal teams and external agencies for campaign development and execution. Digital marketing initiatives, including social media, email marketing, seo, and paid advertising, Utilizing analytics to track performance and optimize campaigns. Monitor current campaigns, ensuring staff meets deadlines and complete necessary tasks. Plan and coordinate events, exhibitions, and promotional activities. Analyzing the effectiveness of marketing strategies and campaigns, preparing reports, and providing insights to senior management. PROZTEC QATAR, FEB 2020- OCT 2024 MARKETING MANAGER AND PRE SALES RESPONSIBILITIES  Developing solutions and organizing, planning, creating & delivering compelling proof of concept            demonstrations Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements Managing the sales bid process by responding to RFI’s & RFP Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Managed and coordinated marketing and creative staff Lead market research efforts to uncover the viability of current and existing products/services Collaborate with media organizations and advertising agencies to conduct various campaigns Coordinate with the sales team and other departments to produce effective strategies Negotiated rates, ad space and airtime for Different campaigns. Optimized plans and budgets according to the best media mix Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks ADVANTAGE PVT. LTD , FEB 2019- JAN 2020 Operation Manager RESPONSIBILITIES     Assist Managers in day-to-day coordination and management of advertising operational activities. Monitor, control and manage activities to meet customer expectations and company goals. Liaise between customer and management to ensure smooth operations delivery. Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.       Support the administration in preparing miscellaneous correspondences regarding invoices and contracts. Build and maintain strong customer relationship through regular meetings and communications. Oversaw productions activities for Television and Radio. Identify problems in operations process and resolve them in quickly and timely manner. Follow standard operating procedures for efficient business operations. Edited, and distributed press releases, media advisories and other media materials to communicate key messages and announcements for the Clients.  Built relationships with journalists, editors to secure positive media coverage across print, broadcast, and digital platforms.  Plan meetings, events, conferences, and trade shows by identifying requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists  Created Content for Print, electronic and Social media campaigns. CSS PVT. LTD, 2018 – 2019 CUSTOMER SUCCESS MANAGER RESPONSIBILITIES:     On-board and train new customers Build & strengthen customer relationships Manage incoming calls and emails and handle appropriate follow-up calls and emails Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction  Development, improvement and implementation of business process.  Coordinate and train all new customer starts in an efficient and streamlined way  Built comprehensive knowledge Base of the company’s business model in order to answer all customer related inquires CUTTING EDGE COMMUNICATIONS- BUSINESS STRATEGY AND CREATIVE MANAGER RESPONSIBILITIES  Spearheaded the conceptualization and brainstorming of ideas for advertising campaigns, ensuring originality, relevance, and effectiveness.  Translated strategic briefs into creative concepts that effectively communicate key messages and engage       target audiences. Performed tasks to ensure project compliance within the agreed performance criteria. Managing the task force at hand Liaison the creative team to the brief of business development and client servicing team. Overall management of business development and creative department. Creating market intelligence networks for business development. Conducting meetings with clients and maintaining client contact report. GRAYMATTER COMMUNICATIONS- COMMUNICATIONS MANAGER RESPONSIBILITIES         Managing facilitating communication between company and clients. File work of important communication with the client. Creative writing. Proposal and script writing. Assisted with productions. Translation of print adverts. Communication of creative direction to the creative team. Register, monitor, and update incoming and outgoing correspondence through encoding into the designed document control  Presentation of company portfolio to clients. KAY2 TELEVISION, AVT NETWORK- PRESENTER AND PRODUCER RESPONSIBILITIES:  Research and assist with the preparation of content, policies and procedures.  Review and edit quarterly reports of plan and budgets for the CEO.  Prepare detailed Future Point Charts (scheduling), creating one liner and providing administrative help to the concerned departments.  Maintaining the visual documentation library and ensuring systematic arrangement of them.  Register, monitor, and update incoming and outgoing correspondence through encoding into the designed document control. MEDIA CAMPAIGNS/ EVENTS CONDUCTED                MENA FINTECH, Exhibition 2024 (Print, Social media Campaign and Event Management) PROTZEC Ramadan Corporate gift and Event, QATAR (Print, Social media Campaign and Event Management) Newgen Webinar (Social Media Campaign) CPEC CITY (Print and Out-door Campaign) Diabetes Center. (Electronic and social Media Campaign) Boardwalk (Print and Outdoor Campaign) BISP (Outdoor Campaign) GDP (Electronic Campaign) UNICEF (Electronic Campaign) Ministry of Information Pakistan, (Print Campaign) ECP, (Print Campaign and Electronic Campaign) NRSP, (Documentary Production) PakTurk Maarif , (Outdoor Campaign ) University of Wah, (Event Management) SK HYDRO (PR Activities and Press Releases) PROJECTS FURNISHED FINDERS COLORADO  UI-UX/ Quality Assurance GE QATAR  ETL Implementation through TALEND QDB QATAR  Vulnerability Assessment and Penetration Testing MOWASALAT  Security Posture Management Solution. EDUCATIONAL BACKGROUND NATIONAL UNIVERSITY OF MODERN LANGUAGES AND SCIENCES ISLAMABAD  FAZAIA INTERMEDIATE COLLEGE E-9  (2005 - 2007) Completed Intermediate in pre engineering DIPLOMA, AIR UNIVERSITY  (2007 - 2011) Completed BBA (Hons) majoring in marketing. Completed diploma in business communications CERTIFICATIONS  IIBA CBAP Ongoing (Training Complete)  Microsoft® Certified Azure Fundamentals (2007)         Microsoft Certified: Azure Administrator Associate Microsoft® Certified Solutions Architect UI Path RPA Business Analysis Fundamentals. OneTrust Vendor Risk Management Expert OneTrust Certified GRC Professional OneTrust Certified Privacy Professional SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement SAP Certified Application Associate - SAP S/4HANA Sales COMPUTER SKILLS         MS-Office Adobe Suit Canva SAP ERP SAP ERP 6.0 Salesforce (End User) ONE TRUST APPIAN Creatio LANGUAGE SKILLS  English  French(elementary)  Urdu HOBBIES     Football Music Reading Movies PERSONALITY TRAITS     I have strong Communication and Interpersonal skills. I have good Convincing power and Leadership skills, I am an extrovert with a genuine tilt towards creative chores. I strongly believe in Team work as well as individual responsibility. REFERENCES Available upon request