Osadebe George

Osadebe George

$8/hr
Customer Support & Email Support Specialist | CRM | Project Management
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
33 years old
Location:
Yenagoa, Bayelsa, Nigeria
Experience:
5 years
About

I help businesses manage customer conversations and email support in a clear, organized, and professional way. My focus is simple: respond on time, communicate clearly, and make sure every customer issue is properly resolved.

I have experience handling customer inquiries through email, live chat, and ticketing systems. I manage shared inboxes, respond to customer emails, follow up on open issues, and ensure no message is missed. I communicate calmly and respectfully, even when dealing with frustrated customers.

I work with CRM and support tools such as HubSpot, Zendesk, Freshdesk, and similar platforms to track conversations, update customer records, and maintain clean workflows. I also help with basic email organization, tagging, templates, and documentation to keep support operations running smoothly.

What I can help you with:

  1. Customer support via email, chat, and ticketing systems
  2. Managing shared inboxes and customer email communication
  3. Responding to inquiries, complaints, and follow-ups
  4. CRM updates, ticket tracking, and customer records management
  5. Order tracking, refunds, and account-related support
  6. Creating email templates, FAQs, and support documentation

I’m reliable, detail-oriented, and easy to work with. I take ownership of customer emails and support requests, ensuring customers feel heard and supported while your business stays organized.

If you need a dependable Customer Support and Email Support Specialist who represents your brand professionally, I’d be happy to work with you.

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