Orlando Valois

Dynamic professional with extensive experience in call centers and BPO companies, excelling in coaching and technical support procedures. I have successfully completed courses in aviation business administration, air law, occupational safety, air navigation and meteorology. Additionally, I posses knowledge in hazardous material and first aid. Proven track record of enhancing quality assurance and providing exceptional customer service. Skilled in booking software and adept at maintaining organizational efficiency, consistently exceeding team goals through effective communication and a flexible approach.