I have great problem solving abilities, a proven track recored of completing tasks to the highest standards with meticulous attention to details, Listening Skills, Critical Evaluation, Appropriate Interpretation and Innovation, Collaborating Skills, Excellent Analytical skills, proficient in customer relationship management (CRM) software, ability to handle difficult customers and resolve conflicts effectively, Decisiveness, Teamwork and Communication skills, Microsoft Office Suite, Outlook, Phone Etiquette and Customer Service.