Optato
Casio Jr
Customer Support
Agent
CONTACT ME
Blk 1 Lot 4 Villa tres
maria subdivision Deparo
Caloocan City, Philippines
nostaltrench07@protonm
ail.com
@nostaltrench
WORK EXPERIENCE
Customer Support Agent
Supreme | USA
Supreme is an application for IOS/Android devices that let its users search for a Supreme
product that is at a discounted price and is currently on sale. This is a paid application for
Supreme product lovers. My task here was to assist our clients in regards to the technical
issues when using or installing the application for the first time.
Customer Support Agent
EDUCATION
BSBA
January 2020 - May 2020
June 2020 - November 2020
PlantX | USA
PlantX is a vegan store whose aim was to sell vegan products to US and Canadian people.
My task here was to assist our clients in regards to their orders, tracking their orders,
product information and return/refund. I do this via live chat and email support.
Best link college of the Philippines
2006 - 2008
Customer Support Agent
November 2020 - January 2021
Cannessentials | USA
SKILLS
Canessential is a hemp store that sells hemp product to US citizen. My main task here was
to assist our clients with their orders, tracking orders, refund/replacement and product
information via live chat,email and social media account of the brand.
Customer Support
Email Support
Moderatoration
Chat Support
Shopify
Customer Support Agent
February 2021 - July 2022
Nutrohaler | USA
Nutrohaler is a vaping store that sells vaping products such as CBD, Caffeine, Melatonin,
and just flavor. My task here was to answer all our client's queries about product
information, tracking orders, and return/refund ( Shopify ) via email, live chat, and social
media accounts of the brand.
