I am Isaiah Opeoluwa Mercy, a goal-driven Virtual Assistant dedicated to assisting business owners, CEOs, online coaches, entrepreneurs, and real estate agents in organizing their workflow and expanding their businesses. I specialize in providing hassle-free administrative assistance, customer service, and digital business solutions to enable my clients to stay productive, organized, and focused on revenue-generating activities.
What I Bring to the Table
Administrative & Executive Support – Managing daily operations, data entry, paper management, and workflow streamlining to enhance efficiency.
Customer Service & Client Relationship – Offering excellent customer care via email, chat, and social media to enhance client retention and satisfaction.
Email & Calendar Management – Keeping tidy inboxes, scheduling appointments, setting reminders, and preventing missed opportunities.
Online Course & Digital Product Management – Mentoring course creators on course structuring, student guidance, and platform navigation so that they can deliver courses successfully.
Lead Generation & Cold Outreach – Drafting strategic outreach emails, follow-up coordination, and helping businesses bring in potential customers.
Social Media Support & Engagement – Posting scheduling, audience interaction, and helping content producers maintain a solid online presence.
Standard Operating Procedures (SOPs) & Process Optimization – Developing documented workflows to enhance efficiency and reduce repetitive tasks.
File & Document Management – Saving and organizing company files with Google Drive, Notion, ClickUp, and Dropbox for easy access and collaboration.
I am proactive, meticulous, and dedicated to providing high-quality virtual support that fuels business growth. If you require an organized, tech-savvy, and highly dependable VA to relieve administrative tasks from your shoulders, I'm here to assist!