Opel Esguerra

I have been working for 8 years, which entitle me of giving excellent customer service all the time. I had an extensive series of training of being a Customer Care Specialist at a Telecommunications Company for more than 2 years and I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives.
My duties included making sales a day to businesses and private individuals to offer sales for goods and services. During my tenure, I implemented a new sales strategy. My experience has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients. I have also worked at MAP IT INC as Sales Executive where I do cold calls, create a pipeline, and close the sale.
In addition to the above, I have excellent spoken and written communication skills. I am proficient in Google Drive, SalesForce and several other programs. I can handle and protect sensitive and confidential data with integrity. I can work alone or in a team (as per the demand of the project), and I can easily complete research and correlate data on schedule.
I am looking forward to discussing the position and my qualifications with you in more detail soon.