I am a detail-oriented and dedicated professional with proven experience as both a Data Entry Specialist and a Customer Care Representative. I possess a strong combination of technical accuracy, organizational skills, and people-centered communication that allows me to excel in high-volume, fast-paced environments.
As a Data Entry Specialist, I am skilled in accurately entering, managing, and verifying large sets of data across multiple platforms. I have a strong command of office software (such as Microsoft Excel, Google Sheets, and data management systems), and consistently maintain a high level of speed and precision while ensuring data integrity and confidentiality.
In my role as a Customer Care Representative, I bring a calm, solution-focused approach to resolving customer issues. I have excellent verbal and written communication skills, and I’m adept at handling inquiries, troubleshooting problems, and providing a positive experience across phone, email, and chat channels. My ability to actively listen, empathize, and think critically allows me to address customer needs effectively and build trust with every interaction.
I thrive in collaborative environments and take pride in being reliable, adaptable, and committed to delivering high-quality service—whether I’m supporting internal teams through data accuracy or enhancing customer satisfaction through responsive care.