Onyinyechukwu Ezeuka

I have over 4 years of experience in virtually assistance, sales and customer service representative.

Customer service: 2+ years hands on experience in resolving customers queries, addressing concerns and ensuring satisfaction via phone, email and chat.

Sales Representative: 2+years on proven track record of meeting and exceeding sales quotas and building strong relationships with customers.

Vritual assistance: 1+ years of new found love in offering administrative support, task management and operations coordination for clients across various industries.

My skill sets are not Limited to:

• Commmunication: Excellent verbal and written communication skill, with ability to adapt to diverse audience and communication channels.
• Problem solving: proven ability to resolve complex customer issues, and troubleshoot problems efficiently.
• Time management : skilled in prioritizing tasks,managing multiple projects simultaneously and meeting deadlines.
• Tech savy: hands o experience on the needed tech skills, various software applications, including CRM systems.

Adaptability: Ability to work in a fast-paced environment, with a willingness to learn and adapt to new processes and technologies.

Sales: proven sales skills, with the ability to understand customer needs, and offers tailored solutions.

Tools and software.

CRM system ( salesforce)

Cloud based platforms (Google work space, microsoft 365).