Onyinyechi Peace

ONYINYECHI PEACE VIRTUAL ASSISTANT/ STR, ARBITRAGE PROPERTY FINDER - - linkedin.com/in/onyinyechi-peace70785a312 EDUCATION WEST AFRICAN EXAMINATION COUNCIL 2016 NATIONAL EXAMINATION COUNCIL 2015 BSC MASSCOMMUNICATION Federal university of enonyi PROFILE A proactive Virtual Assistant with experience in STR property finding, I specialize in helping businesses and entrepreneurs streamline their operations and manage their properties efficiently. With over 4 years of customer support experience, I excel at creating positive customer interactions, solving problems, and maintaining excellent communication across various platforms. A graduate in Mass Communication, I bring strong communication skills to every role. My background includes working as a virtual assistant for an exam prep app company, where I was involved in day-to-day operations, task management, and supporting both customers and internal teams. I am dedicated to helping businesses grow by managing administrative tasks, property research, and customer needs with precision. WORK EXPERIENCE Wise prep virtual Assistant - Lead generation for the company AI AUGMENTED PROFESSIONAL DEVELOPMENT SKILLS media platform ALX AFICA 2014 EXPERTISE Email handling and sequence set up 2024 community building through facebook and other social Creating engaging contents to foster interaction on social media Customer engagement Reallers ventures Virtual assistant\ STR, Arbiitrage property finder Property Sourcing: I identify good and profitable properties suitable for Listing Optimization: I optimize property listings to enhance visibility and attract more bookings. Customer Support: I respond promptly to customer inquiries, ensuring a positive guest experience. customer support Calendar Management: I manage and optimize calendars for efficient Appointment setting booking and availability. Appointment setting google workspace Communication Skills project management Cleaning Coordination: I schedule cleaning services to maintain property standards between guest stays. Email Management: I handle email correspondence to ensure smooth communication and resolve any issues. YOURCHOICE BEAUTY HEAVEN Customer sales representative carlendar management Customer Support: I addressed and resolved customer Social Media management Product Recommendations: I recommended suitable complaints both online and in-store, ensuring satisfaction. products to customers based on their needs and LANGUAGE English 2024 subletting on Airbnb. preferences. Relationship Building: I maintained strong customer relationships to encourage loyalty and repeat business. Payment Handling: I processed payments efficiently, ensuring smooth transactions. Sales Recording: I recorded sales data and managed records using Google Spreadsheets for accurate tracking. - Zona Gadget Stores Sales Rep - Hybrid 2023 Acted as the tech-savvy storyteller, breathing life into gadgets by demonstrating their hidden superpowers and unseen potentials. Offered tailored product knowledge with an intuitive grasp of customer needs, turning features into personalized solutions. Mastered the art of conversation—guiding customers with ease, addressing concerns, and building trust. Navigated the fast lane of retail transactions, handling payments with efficiency and ensuring smooth checkouts. Fostered lasting connections with customers, not just selling products but creating brand enthusiasts. Federal Airport Authority of Nigeria Intern 2022 Navigated the pulse of media landscapes, extracting insights and shaping feedback loops to inform strategic decisions. Curated immersive guide tours and excursions, transforming routine visits into engaging narratives of airport operations. Orchestrated the smooth flow of official travels, managing complex travel logistics and documentation with precision. Steered the Authority’s digital voice through proactive social media management, driving engagement and amplifying corporate messages. Mastermind behind corporate events, blending planning, coordination, and execution to deliver standout experiences for the Authority’s stakeholders.