I am an experienced virtual assistant and customer support professional with over 4 years of experience delivering exceptional service in administrative and client-facing roles. My expertise includes providing live chat and email support, managing social media accounts, scheduling appointments, and streamlining workflows to improve efficiency.
I worked as a Customer Support Representative at Zona Gadget Stores for one year, where I handled in-store and online customer inquiries, processed transactions, and maintained excellent client relationships. Additionally, I served as a Virtual Assistant for WISEPREP, specializing in social media management, lead generation, and app promotion, using tools such as Google Sheets and Slack for reporting and communication.
Currently, I focus on offering reliable administrative support to busy professionals, leveraging my skills in organization, problem-solving, and communication. I am dedicated to helping businesses grow by providing high-quality, timely assistance tailored to their needs.