Onyinye Sarah Uzor

As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you.

Having worked as inbound customer care representative with Globacom telecommunications, where I received over 100 inbound calls/day on customer complaints, troubleshoot, resolve and escalate unresolved complaints. I also worked as Microsoft support representative with Tek Expert where requests are received via email (from people around the world), resolved and feedback provided, I understand that customer satisfaction is key which is what I strive to achieve.

With knowledge in different CRM tools, ability to manage knowledge base, the use of Zendesk, trello, google doc, sheet, meet, calendar, I will be an asset in organizing travel arrangements and managing schedules to business opportunities, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. with my superior communication and multitasking capabilities, I excel at providing exceptional support and generating optimal productivity and success for businesses.