Onyinye Onor
Nigeria | Surulere, Lagos State, Nigeria | --|
LinkedIn: https://linkedin.com/in/onyinye-onor-238bb0217
PROFESSIONAL SUMMARY
Results-driven Executive Assistant with a proven track record of managing C-level calendars, coordinating global
schedules, and facilitating cross-continental operations for executives across the U.S. and Africa.
Successfully implemented SOPs, CRM systems, and AI-powered workflows, reducing processing time by 80% and
achieving 90% success in third-party tool integration. Expert in stakeholder engagement, travel logistics, and
executive representation, ensuring seamless event coordination and strategic presence in high-impact spaces.
Link to my portfolio: https://rb.gy/7qw4yf
Functional Competencies:
Executive Support | Calendar Management | Travel Coordination | Stakeholder Engagement | Meeting Coordination |
Office Administration | High-Level Correspondence | Confidential Information Handling | Cross-Time Zone Scheduling
| Event Planning & Logistics | Strategic Judgment | Internal Communications | Partner Relations | Board & Investor
Support | Document Preparation | Briefing Notes & Talking Points | Operational Support | Problem Solving |
Multitasking | Relationship Management | Professional Communication | Task Prioritization | Team Liaison |
Adaptability | Discretion & Integrity.
Technical Tools:
Google Workspace | Microsoft Office Suite | Notion | Zoom | Slack | CRM Systems | AI Automation Tools | Zapier |
Project Management Tools | File Management Systems | Digital Filing Tools
WORK EXPERIENCE
Executive Virtual Assistant (Remote)
iHealth and Wellness, New York, USA | May 2023 – Jan 2025
● Managed executive schedules, appointments, and communications, ensuring seamless daily operations.
● Led project coordination by creating detailed SOPs and workflows to optimize administrative processes.
● Utilized CRM systems, AI automation, and Zapier to automate workflows, reducing processing time by 80%
and achieving a 90% success rate in integrating third-party tools.
● Supported high-level internal and client initiatives, maintaining accuracy, confidentiality, and efficiency in all
tasks.
● Streamlined operational activities, enabling executives to focus on strategic goals and decision-making.
Client Support & Administrative Coordinator (Remote)
Your Book Team Company, USA | Jan 2022 – Feb 2023
● Delivered high-level customer support, addressing client inquiries and resolving issues efficiently in a remote
setting.
● Managed schedules and appointments, coordinating travel and meeting logistics for clients and executives.
● Improved workflow processes by automating routine tasks, such as client onboarding and follow-up
communications, using project management and automation tools.
● Maintained detailed documentation and organized digital files, ensuring quick retrieval and accuracy.
● Drafted professional correspondence and reports to support client relations and project deliverables.
Customer Support Specialist
BMS Computer Services, Nigeria | Jan 2020 – Feb 2022
● Responded to customer inquiries via email and phone, providing effective resolutions and maintaining high
satisfaction levels.
● Managed customer data using Zendesk, ensuring accurate records and follow-up actions.
● Collaborated with technical teams to troubleshoot issues and improve service delivery.
CERTIFICATIONS
● Certified Virtual Assistant (ALX Africa)
● Certified Customer Care Fundamentals (Coursera)
● Certified Airbnb Specialist
● Certified Leader (Leap Africa)
● Certified Graphic Designer (Lagos School of Design)
EDUCATION
B.Sc. Sociology & Anthropology,
Enugu State University of Science & Technology | Sep 2009 – Jan 2014
