Onyinye Anene

ONYINYE JAMES ANENE Virtual Assistant PROFESSIONAL SUMMARY Proactive Administrative & Virtual Assistant with ALX certification and experience supporting remote teams. Skilled in calendar and file management, online research, customer support, and project coordination. Recognized for responsiveness, confidentiality, and tech fluency with Google Workspace and Microsoft Office. KEY SKILLS • Calendar & Email Management · Internet Research · Project Coordination · Data Entry · File Organization · Remote Collaboration · Customer Support · Digital Communication · Time Management · Google Workspace · Microsoft Office Suite · Zoom • Canva • Travel and Accommodation Coordination. EXPERIENCE Administrative Officer / Virtual Support | Laidbackazpod – Remote | Nov 2023 – Present • • • • Managed executive calendars and team meetings across 3 time zones. Handled confidential docs and emails, improving responsiveness by 35%. Coordinated remote travel, accommodation, and follow-ups with 100% accuracy. Researched and compared vendors online to support cost-effective project decisions. Facilities & Admin Officer | Muanya Empire – Enugu | Sep 2021 – Aug 2022 • • • Streamlined admin tasks, improving internal workflow. Managed vendors, supplies, and inventory to reduce downtime. Enforced protocols that enhanced team coordination. Customer Service Officer (VA Functions) | Oma Ride-sharing – Enugu | Mar 2018 – Mar 2020 • • Resolved email/chat queries with 90% first-response accuracy. Used live chat tools to cut backlog by 25%. • • Took charge of calendar updates and inbox triage. Coordinated ride schedules and supported smooth service for drivers and customers. EDUCATION • • HND, Business Admin – IMT Enugu, 2023 OND, Business Admin – IMT Enugu, 2020 CERTIFICATION • Certified Virtual Assistant – ALX (2024 )