Onyinye Anene

I am a proactive Administrative and Virtual Assistant with an ALX certification and a Higher National Diploma in Business Administration. Over the years I have developed a reputation for reliability, attention to detail, and professionalism in supporting executives, teams, and customers across different industries. My career has been shaped by a consistent focus on organization, problem solving, and communication which helps me adapt easily to the diverse demands of remote work.

My most recent role as an Administrative Officer and Virtual Support at Laidbackazpod gave me the opportunity to manage executive calendars across multiple time zones, handle confidential documentation, and coordinate travel and accommodation logistics for team members. I also conducted online research to compare vendors which supported cost effective decision making. These experiences strengthened my ability to balance precision with efficiency while ensuring that managers and teams received timely support.

Before that, I worked as a Facilities and Administrative Officer at Muanya Empire where I streamlined administrative processes, managed vendors and supplies, and enforced operational protocols. These improvements helped minimize downtime and enhanced the overall workflow of the organization.

I also gained valuable experience as a Customer Service Officer with Oma-Ride sharing, a car hailing service similar to Bolt and Uber in Nigeria. In this role I responded to customer queries via email and chat with a strong first response accuracy rate, reduced backlog using live chat tools, and coordinated ride schedules to support both drivers and customers. This role sharpened my customer support skills and gave me a deeper appreciation for responsiveness and empathy in client facing situations.

Across these roles, I have built strong competence in tools such as Google Workspace, Microsoft Office Suite, Zoom, and Canva. I am comfortable handling calendar and email management, data entry, file organization, internet research, project coordination, and customer support. I pride myself on being resourceful, adaptable, and responsive while always maintaining confidentiality and professionalism.

I am now seeking a long term virtual assistant position where I can bring together my skills in administration, research, and communication to provide reliable and high quality support to executives, teams, and businesses.