Onyema Kelechi

A result driven virtual assistant with work experience in a logistics company where I attended to customer enquiries and provided immediate solutions. I also kept track of packages and riders to ensure proper delivery.

With over four (4) years of excellent service in hospitality as a Guest Service Officer, I process requests, changes, and reservation cancellation while ensuring compliance with company standards and policies. I also facilitated and kept track of guest arrivals, check in and departures.

My experience as a personal assistant with a Real Estate Company provided me the experience to resolve customer issues and confirm completed transactions. I also ensured appropriate information was provided during contract agreement and documentation.