Onyekwere Tochi Precious

Onyekwere Tochi Precious

Communicator
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Owerri, Imo State, Nigeria
Experience:
2 years
 PROFILE SUMMARY Versatile professional with over two years of customer service experience and strong expertise in content writing, social media management, and research. Skilled at resolving inquiries, crafting engaging content, and managing online platforms to build meaningful connections between brands and audiences. Holds an LLB in Law (2023) and a Master’s in Educational Psychology, with excellent communication, problem-solving, and digital engagement skills. SKILLS Customer Service & Client Relations Content Writing & Editing Social Media Management Research & Analytical Skills CRM Tools (Zendesk, Freshdesk, HubSpot) Digital Marketing Basics Team Collaboration & Leadership LANGUAGES English – Fluent PROFESSIONAL EXPERIENCE Customer Service Representative Body & Souls Printing Press – Owerri, Nigeria | 2019 – 2021 • Delivered customer support by handling inquiries, complaints, and order processing. • Resolved conflicts and maintained positive customer relationships. • Coordinated with production teams to provide timely updates on customer orders. Content Writer & Social Media Assistant  (Freelance/Personal Projects) | 2021 – Present • Created engaging articles, blog posts, and social media content to boost audience engagement. • Managed Facebook, Instagram, and LinkedIn accounts, developing campaigns that improved visibility. • Increased engagement by producing content tailored to audience interests. Legal Researcher Leeds Legal Firm – Owerri, Nigeria | 2021 – 2023 Conducted research to support legal cases and drafted reports for client use. Simplified complex legal information into client-friendly language. EDUCATION Master’s in Educational Psychology – Imo State University, 2025 LLB, Law – Imo State University, 2023
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