Hi, my name is Onyekachi Nwankwo.
My career has been a combination of opportunities, transitions, challenges and breakthroughs. I am a seasoned and efficient Administrator, Customer Support specialist, Sales & Marketing professional. I believe that a value added service to one satisfied and happy customer, brings about business growth and profit.
I have worked at United Bank for Africa as Executive Officer where I executed 90% excellence in customer complaint resolution, sales of products and services, revenue generation and business growth.
It will be my pleasure to deploy my tech and creative skills through seamless workflow automation, to provide strong support to entrepreneurs, small businesses, and professionals seeking to elevate their productivity and achieve success. With over 5 years of experience in administration, customer support, sales and marketing, I excel in:
Executive Administration Tasks
Customer Support Service
Customer Relationship Building and Relationship Management
Scheduling and Calendar management
Email Management and organization
Sales & Marketing
Core Competence:
Microsoft Office Suite and Google Workspace
CRM Software (Hubspot, Zendesk, Freshdesk)
Communication Tools (Slack, Loom, Zoom, Microsoft teams)
Project and Time Management Tools (Trello, Asana, Calendly, Picktime)
Workflow Automation (Zapier)
Social Media Platforms (Facebook, LinkedIn)
Airbnb, Priceline & Booking.com
Unique Benefits:
Clear communication and collaboration
Proactive problem-solving and adaptability
Reliability and consistency
Continuous learning and growth
Passion for result and success
Let's Connect!
I am excited to go above and beyond to collaborate and support your business growth and success.
Let's Record New Wins and Achieve Great Things!
https://www.linkedin.com/in/onyekachi-nwankwo