I’ve served as a clerical officer at the Administrative Department of University of Port Harcourt Teaching Hospital where I was able to handle administrative and financial documents, did documentation and practiced confidential handling of documentations.
I’ve also served as a Helpdesk Officer at the Anatomical Department of University of Port Harcourt Teaching Hospital where I attended to customers complains and resolved tickets through calls, live chat, email messages etc. I developed communication skills and talked to customers professionally seeing to their satisfactions.
I am skilled in customer support management, customer care services, project management, CRM management, leads generation, telemarketing, telehealth, sales, email management and email marketing, IT support, appointment settings / scheduling, shortlet management etc.
I am experienced and have the confident that I will deliver whatever role assigned to me in the above skills mentioned.