Onome Dorcas Agbaje

Onome Agbaje is a professional Customer Service Representative and Executive assistant with over 6 years of experience in providing exceptional support in fast-paced environments. Known for her strong communication skills and a keen ability to handle inquiries with professionalism, I excel at fostering positive relationships with customers and stakeholders alike.

With a background in Administration and communications I has developed a solid foundation in customer service principles and practices. My expertise lies in resolving complex issues swiftly, ensuring customer satisfaction while adhering to company policies. I adept at utilizing various CRM systems to track interactions and maintain customer records, contributing to more efficient service delivery.

In my role as an Executive Assistant, I showcases exceptional organizational and multitasking abilities. I adeptly manages executive schedules, coordinates meetings, and assists with project management tasks, ensuring that all operations run smoothly. My attention to detail is unparalleled, and I consistently meets tight deadlines while maintaining high-quality work standards.

I am also proficient in all software or tools relevant to the roles, enabling me to streamline processes and improve workflow efficiency. I embrace challenges and I am always eager to learn, which has allowed me to adapt to new responsibilities and thrive in dynamic settings.

My commitment to continuous improvement drives me to seek innovative solutions that enhance both customer experience and operational efficiency. I am passionate about empowering team members and promoting a collaborative work environment, making her a valuable asset to any organisation.

Outside of work, I enjoys reading and making researches, which further enrich her interpersonal skills and ability to connect with diverse individuals. I believe in the importance of work-life balance and engages in activities that foster personal growth and well-being.

In summary, I am an experienced Customer Service Representative and Executive Assistant, known for my professionalism, efficiency, and dedication to enhancing both customer satisfaction and organizational success. With my unique blend of skills and passion for service, I am poised to make a meaningful impact in my future endeavors.