Onika Murray

As a seasoned customer service professional with over a decade of experience in the BPO industry, I have consistently delivered exceptional service to clients across various domains. My expertise includes working with renowned BPOs like Qualfon and providing top-notch customer support for leading brands such as Amazon, Comcast, Tracfone etc.

Key Highlights:

Tenure: Over 10 years of dedicated service in customer care roles.

BPO Expertise: Proficient in handling diverse customer inquiries, resolving issues, and ensuring customer satisfaction.

Brand Experience: Successfully supported customers of major brands, maintaining high-quality interactions.

Virtual Receptionist Skills: Experienced in managing virtual reception duties, including call handling, appointment scheduling, and professional communication.

I am committed to delivering excellence, fostering positive relationships, and contributing to organizational success. Let’s connect and explore how my skills can benefit your team!