OBIRABI OMUBO-
Katampe 1, Mpape, Abuja
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PROFILE
Proactive and client-focused Communication Specialist experience in customer relations, social media management, and
content creation. Adept at delivering excellent customer service, maintaining accurate client records, and collaborating with
cross-functional teams to enhance the client experience. Strong organizational skills, attention to detail, and a proven ability
to communicate effectively with diverse audiences
EXPERIENCE
Business Development Officer
Myli Africa| 2023
Act as a liaison between stakeholders and internal
teams, ensuring clear and effective
communication.
Coordinated meetings, schedules, and
interdepartmental communications, ensuring
efficient task management and collaboration
across the organization.
Oversaw employee scheduling and task
completion, reinforcing accountability and
productivity standards.
Managed social media content and analytics,
creating a positive work culture and engaging
online presence.
Social Media Manager
The Kaine Kranda Show|2023 - 2024
Interfaced with clients to gather requirements for
digital campaigns.
Maintained client relationships by addressing their
feedback and ensuring deliverables met their
expectations
Coordinated with internal departments to meet
deadlines and exceed client expectations.
Presenter & Voiceover Artist
The Kaine Kranda Show|2023 - 2024
Engaged with a diverse audience, providing
compelling and relatable content.
Hosted red-carpet events and corporate activities,
ensuring effective communication with
stakeholders.
Hosted various shows
EDUCATION
Rivers State University
Bachelor's Degree in Mass communication
2018 – 2022
LinkedIn Certification
Zendesk Customer Service Professional Certificate
SKILLS
Customer Service: Building and sustaining
positive client relationships through proactive
engagement.
Effective Communication: Strong background
in communication and conflict resolution,
enhancing employee relations and team
dynamics.
Organization & Detail Orientation: Skilled in
managing client records, coordinating tasks,
and ensuring accurate documentation.
Problem Solving: Adept at resolving issues
efficiently and fostering a positive workplace
culture
Microsoft Office Suite: Proficient in Word, Excel,
PowerPoint, and Outlook for document
creation, data analysis, presentations, and
scheduling.
