Omotosho Arinola

I am Arinola, a dedicated and result driven virtual assistant and customer service expert delivering exceptional support, with expertise in managing complex administrative tasks, resolving client inquiries efficiently, and fostering strong, long lasting client relationships through active listening, empathy and personalized solutions. Proficient in customer relationship management (CRM) tools and committed to outstanding performanc a detail driven and customer focused professional. As a certified Customer Service Representative and virtual assistant , I have achieved: - 95%+ client satisfaction rating - 97% complaint resolution rate - Reduction in client wait times These accomplishments showcase my: - Effective communication - Problem-solving - Troubleshooting - Time management I am passionate about delivering exceptional results and building meaningful connections.