I have excellent communication and presentation skills, and have the ability to multi-task, prioritize, and manage time effectively.
I enjoy interacting with people and solving problems for them and i have natural ability to build positive connections with people.
In my previous role as a customer service representative i provided an exceptional customer service role:
I listened to customer’s questions and concerns and provided answers or responses.
Provided information about products and services.
Took orders, calculated charges, and process billing or payments.
Reviewed customer accounts and make changes, if necessary.
Handled returns or complaints and difficult situations and challenges.