I am a proficient and focused virtual assistant, with over 8 years hands-on experience in administrative and customer service roles, spanning different businesses and organizations. I excel at CRM tools, project management tools, Zapier automations, email management, Google suite, calendar management, appointment setting and project management. Steadfast in ensuring productive, timely, organized and efficient completion of projects and high customer satisfaction, prompting customer retention and increased revenue. I am also eager to learn and grow within a dynamic and collaborative team environment.