Oluwatoyosi Babajide

BABAJIDE OLUWATOYOSI DORCAS Oshodi-Isolo, Lagos, Email:-, LinkedIn-https://www.linkedin.com/in/babajide-toyosi Tel:-,- PROFESSIONAL SUMMARY Detail-oriented and highly organized professional with strong experience in data handling, administrative support, and customer service. Skilled in high-volume data entry, record accuracy, and the use of Excel, CRM tools, and database systems. Proven ability to maintain confidentiality, meet deadlines, and ensure data integrity in fast-paced environments. PROFESSIONAL EXPERIENCE: Credit Risk and Data Entry Officer Stanbic IBTC Bank Sept 2023 – Current • Managed and updated customer credit data using Excel and CRM platforms, ensuring over 99% accuracy. • Entered and maintained high volumes of client information and transaction records for compliance reporting. • Produced detailed portfolio and risk reports supporting regulatory monitoring and decision-making. • Collaborated with team members to improve turnaround time on document processing by 35%. • Managing credit data using Excel and CRM platforms to produce detailed portfolio and risk reports, enhancing loan monitoring accuracy, and supporting regulatory compliance efforts. Customer Service and Administrative Analyst Akabogu and Associates • Entered, processed, and verified customer and client data in CRM systems. • • • • Sept 2021 – Mar 2023 Maintained digital and physical filing systems for over 100 team members, improving record accessibility. Generated monthly reports using Excel, reducing manual entry errors by 25%. Handled sensitive customer documentation and inquiries while maintaining confidentiality. Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis. Social Media and Admin Intern Prestige and Graca Mar 2021 – Aug 2021 • Supported administrative tasks including scheduling, documentation, and online record updates. • Monitored, moderated, and responded to audience comments to increase engagement by 30% from the audience. • Scheduled social media posts using Hootsuite, optimizing reach and maximizing community engagement, which increased sales by 40%. EDUCATION: Federal University of Agriculture Abeokuta, Ogun State Jan 2014 - May 2019 B.Sc (Second-Class Honors) • Took modules in Environmental Protection, Sustainable Use of Wildlife Resources and Forestry resources, and other related courses. • Member of Abeokuta Bird Club Federal Science and Technical College, Ilesa, Osun State. Senior School Certificate Examination Sept 2010 - Aug 2013 PROFESSIONAL SKILLS • Remote Work Tools(Zoom, Teams, Goggle Worksheet) • Attention to detail • Typing Speed • Document Management • Data Verification and Accuracy • Data Entry and Record Management • Confidential Information Handling • Microsoft Excel (Advanced), CRM tools • Document & Workflow Management • Time Management & Organization • Database Administration CERTIFICATIONS AND TRAININGS • Microsoft Excel • Introduction to Risk Management • Data Entry( In progress) LANGUAGES • • English Yoruba REFERENCES: • Available on request.