Detail-oriented and highly organized Virtual Assistant and Customer Support Specialist with a proven ability to streamline operations, manage schedules, and deliver exceptional client experiences. Skilled in email and calendar management, and project coordination using Monday.com, Asana,
I have strong hands-on experience using CRM and support tools such as Salesforce, Pipedrive, Gorgias, HubSpot, and Zendesk. I leverage these platforms to track customer interactions, manage pipelines, resolve inquiries promptly, and maintain accurate records that improve decision-making and customer satisfaction. From ticket management to follow-ups and lead generation, I ensure every customer touchpoint is handled with professionalism and care.
I help business owners and their businesses stay structured, responsive, and productive.