Oluwatobi Awoseyin

Are delayed replies or missed messages costing you customers?

Slow responses and inconsistent support do more than frustrate, they hurt your reputation, lower satisfaction, and reduce sales.

That is where I come in.

Hello! I am Oluwatobi, a Customer Support and E-Commerce Support dedicated to helping businesses deliver fast, reliable, and empathetic service that builds trust and loyalty.

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💼 How I Support Your Business

Customer Support

• Email, live chat, and phone assistance

• Handling inquiries, complaints, and feedback

• Building customer relationships with empathy

E-commerce Support

• Shopify and WordPress store management

• Order processing, refunds, and tracking updates

• Product listing optimization and inventory coordination

• Customer follow-up and retention strategies

Technical Support

• Zendesk ticket handling and live chat operations

• Troubleshooting and issue escalation

• CRM integration and workflow optimization

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🧩 My Core Skills

• Excellent written and verbal communication

• Strong problem-solving and conflict resolution

• Proficiency in Shopify, Zendesk, HubSpot, Salesforce, Zoho

• Advanced use of Microsoft Excel, Trello, and Asana

• Fluent in English with a customer-first mindset

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🚀 Why Work With Me

✅ I respond fast, communicate clearly, and solve problems efficiently

✅ I adapt quickly to tools, systems, and team workflows

✅ I am committed to providing top-quality, human-centered support

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Let’s work together to turn your customer support into your competitive edge.

Best regards,

Oluwatobi