Oluwatobi Adesanya

ESTHER Mactan Lapu-Lapu, Cebu, Philippines - |- OBJECTIVE To utilize my experience in project management, customer service, and digital marketing to drive business growth and operational success. EXPERIENCE Global Empire BPO Cooperation | Cebu City, Philippines Customer Service (Email, Chat, Phone): Resolved customer inquiries efficiently, consistently exceeding targets. Lead Generation/B2B Sales: Identified and qualified leads, supporting revenue growth. Social Media Manager: Developed and managed campaigns on Facebook, Instagram, and LinkedIn. Onset23 Solutions Inc | Cebu City, Philippines Business Development Manager: Led market research, partnerships, and negotiations. Project Manager: Managed projects from planning to execution, meeting deadlines and budgets. Digital Marketing: Ran SEO, email, and social media campaigns. Binance Account Manager: Handled international client accounts and provided cryptocurrency support. Crypto Community Manager: Engaged with online communities across platforms like Discord and Telegram. E-commerce Account Manager (Genial Stuff & 99mills) Managed product listings, order fulfillment, and customer service. Orsus-G Marketing Consultancy Services Production Manager: Managed publishing and Marketing projects, trained teams, and handled lead generation. Web Developer: Developed websites and handled recruitment. Yalwa GmbH Customer Support/Quality Assurance: Provided image-checking and customer service for German accounts. GraphicsZOO Email Support & Data Entry: Assisted with customer support, data entry, and web design. Other Roles: Rental Cloud: Customer support, product listing, data entry. Stafftronix/XMC BPO: Sales agent, production management, and team leadership. EDUCATION Bachelor of Science in Nursing Southwestern University, Cebu, Philippines -) SKILLS Project Management | Digital Marketing | Customer Service | Lead Generation | E-commerce Operations | Administrative Support