Oluwaseun Christiana Awodele

Oluwaseun Christiana Awodele

Specialized in customer support via phone, email, live chat, and skilled in using CRM tools.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Accra, Greater, Accra, Ghana
Experience:
5 years
About

I’m Awodele Oluwaseun Christiana, a customer service professional with a passion for helping businesses build strong relationships with their customers. With several years of experience in the field, I’ve developed a deep understanding of how to manage customer inquiries, resolve issues, and ensure satisfaction through various communication channels.

One of my key strengths is my expertise using CRM tools such as HubSpot, Zendesk, FreshDesk, and Intercom. These platforms allow me to efficiently track customer interactions, manage support tickets, and ensure no customer request goes unanswered. I believe that great customer service is about more than just resolving problems—it’s about making every interaction positive and helping customers feel valued.

In addition to customer support, I have experience in lead generation and virtual assistance, which has allowed me to work in a variety of settings. I’m adaptable, and detail-oriented, and thrive in fast-paced environments where I can use my skills to contribute to team success.

What I love most about my work is the opportunity to solve problems and create lasting impressions on clients. Every day presents new challenges, and I enjoy finding solutions that meet customer needs and exceed their expectations. I’m a strong communicator and take pride in my ability to remain calm and empathetic, even in high-pressure situations.

Outside of work, I’m always looking to improve my skills and stay up-to-date with the latest customer service and technology trends. I enjoy learning new tools and techniques that can make me more efficient and effective in my role.

If you’re looking for a customer service professional who is dedicated, tech-savvy, and committed to delivering outstanding results, I’d love to connect and explore how I can help your business succeed.

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