Oluwabusayo Bakare

With over 5-years of expertise in customer service, I have honed my abilities to provide topnotch services in industries like real estate, E-commerce, Telecommunications, Tele-healths, construction.

Working at Verizon Abeokuta ogun state as a customer support specialist

I assisted customers with order processing and

issue resolution

• Managed about 60 calls daily resolving 85%

of issues during the first call

• Decreased return rate by 20% resulting in

significant savings

• Provided back-end support to the sales team

helping to increase sales by 10%

Likewise at Meganet Mobile limited as a Client support representative

I aided the sales of bulk SMS unit and handled customer inquiries

• Handles large incoming calls with 80% success rate

• Increased revenue by 15% by upselling and

cross-selling products

• Decreased average order completion time by

25% by optimizing the order tracking system