Oluwabunmi Faith

Communications personnel and a trusted customer advocate with expertise in providing best-in-class operations solutions to customers. I possess a degree in Transportation and mobility management with operations experience across last mile and air logistics. I have been known to drive customer retention and business development by building relationships and improving the overall customer experience. I am responsible for delighting customers and providing excellent end-to-end customer experience and support.

CORE COMPETENCIES

1. Expertise in accelerating technology adoption, retention, and growth – Worked with Fresh-desk and Fresh works suite of solutions

2. Developed and implemented Customer engagement and feedback strategies

3. Excellent problem-solving and communication skills

MY SKILLS

Highly proficient in Freshworks and freshdesk

Order Management

Cold-calls

CRM

Google workplace

Email marketing(Mailchimp)