Oluoma Arodiogbu

I am a seasoned administrative and operations support professional with over 3 years of experience working virtually in client facing roles. Focused on data accuracy, workflow improvements and administrative assistance, I excel at enhancing operational effectiveness and customer satisfaction in various sectors.

I hold a BBA in Business Administration at Thomas Edison State University and an MBA in Strategic Management from the University of the Cumberlands, giving me a solid academic foundation. I am highly skilled in using Microsoft Office, CRM tools such as Salesforce and Hubspot, Zoom, Zendesk and HRIS platforms such as Peoplesoft and Workday.

Throughout my career, I have excelled in roles such as Client Service Associate at Ascensus, Engagement Associate at Glass Lewis, Account Coordinator at Maximum and HR Specialist at H&R Block. With these experiences, I have successfully boosted client satisfaction scores, enhanced data entry processes and developed innovative administrative processes.

I thrive in remote work environments, showcasing my strong organizational, multitasking and time management skills. My key competencies are in customer relationship management, project coordination, client communication and database management. With a strong focus on accuracy and reliability, I am well suited to support diverse business operations.

I am passionate about learning and adapting and I am eager to apply my remote work and data entry skills to be a strong addition to any organization or team.