Olumide Benjamin Ale

Ale Olumide Benjamin Tel: (+234) - |-| Lagos, Nigeria PROFESSIONAL SUMMARY Dynamic and results-driven Administrative Professional with over three years of experience in overseeing and optimizing administrative functions across diverse sectors. Proven expertise in implementing strategies that enhance operational efficiency, reduce costs, and ensure compliance with industry standards. Adept at leading teams, managing resources, and improving processes to support organizational goals. Seeking to leverage strong organizational, leadership, and problem-solving skills in a challenging Administrative Manager role. WORK EXPERIENCE State Admin Officer/Coordinator Society for Family Health — May 2022 - Present - Spearheaded the development and execution of customer service, quality assurance, and public relations programs, significantly improving patient satisfaction and operational efficiency, contributing to a projected 40X revenue growth in 2023. - Streamlined logistics, asset management, and facility management processes, resulting in a 25% reduction in operational costs. - Coordinated schedules and administrative activities for the National Program Lead, ensuring seamless operations and optimal resource allocation. - Maintained strict adherence to regulations and operational standards, enabling the audit team to surpass its annual target within six months. - Managed the successful service delivery to 25,000 patients across 25 local government councils by prioritizing tasks and ensuring policy compliance. Head of Credit Unit/Customer Support Team Lead Lucent Finance — May 2020 - April 2022 - Led the redesign of the credit risk assessment process, reducing loan disbursement time from two weeks to one day, thereby improving client satisfaction. - Enhanced client retention by providing strategic investment recommendations based on detailed credit evaluations. - Developed a model that identified high-quality loan profiles, strengthening credit risk management for 3,000 businesses. - Initiated the creation of a new back-office dashboard, improving credit decision-making efficiency by 40%. Academic Support National Youth Service Corps — June 2019 - April 2020 - Conducted supplementary classes and tailored teaching methods for students with academic challenges, leading to measurable improvements in academic performance. - Designed and managed the administration of examination questions, ensuring fairness, accuracy, and timely communication of results. Finance Intern Babymigo — Dec 2018 - May 2019 - Performed comprehensive financial analysis, ensuring accurate preparation of financial statements. - Collaborated with cross-functional teams to develop recommendations that improved business scalability and profitability by 20%. EDUCATION Bachelor of Technology (B.Tech) in Management and Accounting |Second Class Upper Degree (Honors) Ladoke Akintola University of Technology AWARDS & RECOGNITIONS - Kingdom Tabernacle Leadership Award for Most Dedicated Executive - First Prize Winner, Principles of Management KEY SKILLS - Project Management - Financial Analysis - Risk Management - Business Financial Management - Quality Assurance - Problem-Solving - Office and Asset Management - Strategic Planning TOOLS & TECHNOLOGIES - Excel, Spreadsheet - PowerPoint, Notion - Monday.com, Calendly - Canva, Dropbox, Slack