Olumide Benjamin Ale

I am a highly organized and detail-oriented professional with over three years of experience in administrative roles, customer service, and project management. With a background in Management and Accounting, I bring a strong understanding of business operations and financial management to my work. My expertise includes streamlining processes, improving operational efficiency, and delivering exceptional service across diverse sectors.

As a State Admin Officer/Coordinator at Society for Family Health, I managed administrative tasks such as scheduling, logistics, and resource allocation, contributing to a 25% reduction in operational costs. I also spearheaded customer service programs that enhanced client satisfaction. My experience has strengthened my ability to prioritize tasks, solve problems effectively, and maintain strict attention to detail in a remote environment.

In addition to my administrative skills, I have a proven track record in customer service and project management. As Head of Credit Unit at Lucent Finance, I led a team that redesigned credit processes, improving client satisfaction and reducing decision-making time by 40%. I am proficient in tools like Excel, Monday.com, Slack, Dropbox, and Canva, making me an efficient virtual assistant capable of handling various online tools and platforms.

I am passionate about helping businesses thrive by providing top-tier support, whether it’s managing administrative functions, coordinating projects, or delivering excellent customer service. If you’re looking for a reliable, self-motivated professional to streamline your business operations, I’m here to help!