Olujumoke David

As a virtual assistant and support specialist, I am passionate about building strong customer relationships, solving customer inquiries, and at the core - driving brand loyalty. Effectively improve business processes by providing support with customer information, needs, and requests to the team and management. Documented success in complaints resolution. Responsible for addressing customer needs and ensuring they have a positive and satisfactory experience. Exemplary communication and analytical skills, active listening, empathy, problem-solving, and attention to detail to exceed customer expectations and maintain high levels of client satisfaction.

Key Skills:

☛Cold Calling

☛SMS Marketing

☛Appointment Setting

☛Lead follow up

☛Lead Management

☛Property Search | House Finding

☛Reservation Management

☛Customer Service

☛Listing Creation | Management

☛Research

☛Administrative Support

☛Customer Support

☛Calendar Management

☛Email | Inbox Management

☛Data Entry

☛Travel Arrangements

☛Virtual Meeting Coordination

WITH THE FOLLOWING SKILLS:

⭐ Excellent oral and written communication skills

⭐ Professional phone etiquette

⭐ Exceptional interpersonal skill

⭐ Google Workspace

⭐ Teamwork & Collaboration

⭐ Attention to Detail

⭐ Sales Closing

⭐Critical thinking and decision-making

I am a fast learner willing and ready to learn whatever you need me to, you just say the word.

Do you want your customers to have the best hands-on Customer service experience? Then take a chance on me.

Thanks for taking the time to go through my profile.

I can't wait to work with you.