Oluchi Maryrose Ani

Hi, I am Oluchi Ani and I genuinely love solving problems for people.

As a Customer Support Specialist, I have built my career around one belief: every customer deserves to feel heard, valued, and helped. Not just acknowledged, actually helped.

I have worked across multiple industries managing tickets, handling escalations, resolving complaints, and maintaining client relationships using HubSpot CRM, Freshdesk, Zendesk, and Zoho Support Desk.

From answering front desk calls at LG Electronics to managing full customer operations at LBB Hairz. 

I have handled high volumes, difficult situations, and demanding clients, always professionally, always calmly.

I bring to every role:

. Multi-platform expertise — HubSpot, Freshdesk, Zendesk, Zoho, Gmail, Slack, and more

. Strong written and verbal communication — clear, empathetic, and professional

. Fast response time — I treat urgency seriously because customers do

. Ticket management — creation, tracking, escalation, and full resolution

. CRM management — contact records, lifecycle updates, and follow-up systems

. A calm head under pressure — difficult customers do not rattle me

I am self motivated, and I communicate proactively, you will never have to chase me for updates.

I did not just study customer support , I have lived it across real businesses, real clients, and real challenges. And I am ready to bring that experience to your team from day one.